Our commitment  -  3rd category

The Tourist Board is getting into the 3rd category, belowing to the netword : French Tourist Board. Our commitment are :

  • Offer you a place to get  easily pieces of information
  • Facilitate your tasks
  • Offer you a place to sit

  • Give you, for free, pieces of information about events around

  • Show and give our opening hours in french and in at least, one other language

  • Be open at least 120 days per year, included saturday et sunday during holidays or events in Lamastre
  • Answer your mail and email all year long
  • Welcome you at the Tourist Board in french and in at least, on other language
  • Give you touristic mal, city map and touristic paper guide

  • Have a website in 2 languages

  • Have information on a shit in 2 languages:

  • ― accomodation with their name, adress, mail, website, phone number and label;
     touristic, cultural and natural sites or entertainment with their prices, opening hours, phone number and adress;
     local events ;
    emergency phone numbers

  • Keep updated touristic information

  • Post emergency phone numbers

  • Handle your complaints and measure your satisfaction
  • Provide you a advisor
  • Guarantee the reliability and the current events on the local touristic offer
  • Update the information about the touristic offer on its territory